Jw Marriott Phu Quoc Emerald Bay Resort & Spa, Phú Quốc ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Eco-Tourism At Bai Khem, Phú Quốc, Vietnam

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a luxurious beachfront escape characterized by whimsical design and gourmet dining options. This five-star resort features extensive facilities for wellness, leisure, and culinary experiences, along with spacious accommodations. Designed by Bill Bensley, it reflects the charm of a fictional 19th-century French university.

Rooms & Amenities

Rooms at JW Marriott Phu Quoc Emerald Bay Resort & Spa include elegant suites with private balconies and spacious villas featuring plunge pools. The Turquoise Suite is adorned with soothing turquoise hues, offering ocean views and luxurious interiors. Accommodations can host up to 21 guests across seven bedrooms.

Dining Options

Dining options include Tempus Fugit, known for its breakfast buffet featuring both international and local cuisine. Guests can also enjoy French fine dining at Pink Pearl and casual dining at Red Rum. The resort has five restaurants and bars, including the unique Department of Chemistry Bar, which offers craft cocktails.

Leisure & Family

Leisure facilities comprise three large outdoor pools, a beach reserved for guests, and a well-equipped small gym. The luxurious Chanterelle - Spa by JW offers locally inspired wellness therapies. The Kids Club provides a variety of activities for children, ensuring entertainment for families.

Business & Services

For business needs, JW Marriott Phu Quoc Emerald Bay Resort & Spa features versatile meeting spaces designed to inspire creativity. The dedicated event team assists in planning tailored experiences, whether for corporate events or weddings. Additionally, guests have access to complimentary parking and shuttle services.

“The resort's beachfront setting allowed us to easily slide from our room to the soft, sandy shores of a stunning beach, making every moment a delight.”view full review

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“An unforgettable experience with exceptional service and activities!” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Jw Marriott Phu Quoc Emerald Bay Resort & Spa provides visitors with a free full breakfast.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, Spanish, Japanese, Chinese, Russian, Korean, Hindi, Vietnamese

Number of floors:6

Number of rooms:165

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

575 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

Check Prices

Deluxe King Room

Max:

3 persons

575 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

Check Prices

Guest Room

Max:

3 persons

575 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Phú Quốc 13.9 mi

Airports

Phu Quoc International (PQC) 11.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Dining Experience

During my stay, I was absolutely blown away by the culinary offerings at the resort. The breakfast buffet is unparalleled, featuring a mouthwatering variety of dishes from Western to traditional Asian options. Every morning began with a delicious array of smoothies, fresh juices, and fruits. I particularly loved the egg dishes, cooked to perfection and beautifully presented. Dinner at the Pink Pearl was an absolute highlight, with exquisite Viet-French cuisine that left me wanting more. I genuinely couldn't have asked for better dining experiences throughout my stay.

Frank123. United States, 2024-01-15Read full review on

Relaxing Spa Bliss

The spa at the resort was an oasis of relaxation! I indulged in a couples' massage, which consisted of a rejuvenating body scrub followed by an aromatic therapy that melted away my stress. The ambiance was soothing, and every detail of the treatment felt tailored to my preferences. Each moment in the spa felt like a mini-vacation on top of my vacation. I left feeling refreshed and ready to tackle more relaxation by the beach.

HenryTraveler. Australia, 2024-02-20Read full review on

Stunning Room Amenities

My room was a dream come true! It featured an unobstructed ocean view that was simply amazing. The design was stunning, with high ceilings and elegant furnishings, making it feel more like a luxury suite than a hotel room. I loved the large balcony where I could enjoy my morning coffee while watching the waves. Housekeeping also impressed me with their attention to detail, as they even left a lovely handwritten note to welcome me in. The whole setup was nothing short of a luxurious escape.

ChristopherAdventures. Canada, 2024-03-05Read full review on

Kid's Club Delight

The Kid's Club was an absolute hit with my family! My 3-year-old had a blast participating in various activities like swimming and crafts. The staff, particularly Ms. Huong, worked wonders with the children, making them feel at ease while teaching them to enjoy the water and sand. Having a dedicated space for kids to play allowed us to enjoy some adult time around the beautiful pool without worry. The thoughtful activities made our family vacation that much more special!

JohnFamilyFun. United Kingdom, 2024-04-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Canoeing
Hiking
Cycling
Pool tables
Yoga class
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Playpen
Children's buffet
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Eco-Tourism At Bai Khem, Phú Quốc, Vietnam

Map view

Eco-Tourism At Bai Khem, Phú Quốc, Vietnam

City landmarks

Highway 46

Phu Quoc Prison

1.2 mi

Beach

Hon Thom Departure Terminal

1.4 mi

Beach

Khem Beach

4600 ft

Coconut Prison

1.0 mi

Bai dat do

Sun World Hon Thom Nature Park

1.3 mi

Market

An Thoi Market

1.0 mi

ĐT46

Martyrs Monument Phu Quoc Prison

1.2 mi

An Thoi

Phu Quoc Cable Car

1.5 mi

Museums

Historic Site Phu Quoc Prison

1.0 mi

Dai Tuong Niem Liet Si

1.1 mi

An Thoi

An Thoi Church

1.3 mi

Island

Gam Ghi Island

1.5 mi

Sao Beach

1.7 mi

Hung Van Catholic Church

1.3 mi

An Thoi

Bai xep

1.6 mi

Bai bien Bai Cay Dua

1.5 mi

Beach

Sao Beach Club

1.5 mi

Nearby

Beach

Khem Beach

1900 ft

Restaurants

Tempus Fugit at JW Marriott Phu Quoc

100 ft

JW Marriott Phu Quoc Emerald Bay

French & Co. at JW Marriott Phu Quoc

700 ft

JW Marriott Phu Quoc Emerald Bay

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

7.4/10

Very good

Rooms

8.8

Location

7.0

Service

7.2

Dining

6.6

Sebastian

United Kingdom, February 2025

8.8/10

I had a lovely stay at this resort, with breathtaking ocean views and beautifully maintained pools. The warmth of the sun and colorful flowers surrounding the area made everything feel even more special. However, while the service staff were friendly and supportive, they sometimes lacked the personal touch I expected from a five-star resort. Despite some minor service inconsistencies, the overall value was quite appealing.

Rooms

9.0

The rooms were very comfy, clean, and faced the sea, giving a serene vibe with a warm and sunny atmosphere.

Service

7.0

The service was adequately friendly and supportive, but at times, it felt like the staff were just going through the motions without much warmth.

Location

9.0

The hotel is located in a beautiful bay with a huge private beach, creating a stunning backdrop for relaxation.

Dining

10.0

Dining here was a delight, featuring super delicious dishes with many choices, including fresh juices and homemade jams that were simply out of this world.

Facilities

9.0

The pools are amazing, boasting beautiful ocean views and providing a great space to unwind.

Sophia

United Kingdom, January 2025

6.8/10

I had a lovely stay at this resort. The rooms were really spacious, clean, and offered beautiful views, which made for a pleasant experience. The amenities were nice, but I found the dining options could use some improvement, especially with breakfast being a bit lackluster. While the service was mostly good, there were moments of noise coming from outside the property that disrupted the peace. Overall, it was a good experience but there are a few areas they could enhance.

Rooms

8.0

The rooms were huge, clean, and filled with natural light thanks to the sunny disposition. The view was stunning, especially facing the sea, although I wish there had been more hanging space for clothes.

Service

7.0

Overall, the service was professional and friendly, and my family particularly enjoyed their interactions with the staff. However, there were times when loud chatting from outside the property was quite distracting.

Location

6.0

The resort is in a remote area, which was nice for tranquility, but it felt a bit overpriced for what was offered. The beauty of the surroundings made up for it somewhat.

Dining

6.0

Dining was a mixed bag; there were plenty of choices, and some dishes were delicious, but outside guests often took priority for lunch, which impacted our experience during busy times.

Facilities

7.0

Amenities were generally good, with well-maintained pools and nice areas to relax. However, I feel they could do more to enhance the overall experience, especially considering the price.

Aaron

United Kingdom, December 2024

7.8/10

My stay at the resort spa was quite pleasant overall. The rooms were spacious and luxurious, with a beautiful view overlooking the pool. Service was attentive and responsive, and I especially appreciated the fresh water bottles provided during our activities. However, the dining experience left something to be desired, as it felt somewhat crowded and prioritized outside guests. The location, while beautiful, felt a bit remote and not entirely worth the higher price point.

Rooms

9.0

The rooms are huge and luxurious, perfectly designed with a thoughtful eye for detail. I enjoyed the view of one of the pools, which added a nice touch to our experience.

Service

9.0

The service was very attentive, catering to our every need and ensuring we felt well taken care of. I especially appreciated the fresh water bottles provided when we played soccer.

Location

6.0

While the surroundings are beautiful, the resort is a bit remote and felt overpriced for what it offered. It's not the most convenient place if you're looking to explore nearby attractions easily.

Dining

7.0

The dining experience was good but felt somewhat lacking due to the large number of outside guests, which affected the service and atmosphere. More variety and attention during peak times would enhance the experience.

Facilities

8.0

The facilities are fine, with a decent pool area, but some amenities could use an upgrade to match the luxurious feel of the rooms.

Samuel

United Kingdom, November 2024

6.8/10

The resort offers a stunning view of the beach, and my room was incredibly spacious and sunny with a perfect sea view. However, the service could use some improvement as it felt inconsistent, especially during dining hours when outside guests seemed prioritized. Overall, it was a lovely stay, but there were a few hiccups that kept it from being perfect.

Rooms

9.0

The rooms are huge and designed with warmth in mind. I loved my sea-facing room, which had a spectacular view and was really sunny.

Service

6.0

Service quality was a bit hit or miss. There were times when staff seemed overwhelmed despite the low number of guests, which affected experiences like dining.

Location

7.0

The location is quite remote, offering beautiful surroundings, but it felt a bit overpriced for what was provided.

Dining

5.0

Dining experiences varied. At times, it felt like outside guests received priority, which was disappointing. The local dishes they offered were fresh but inconsistent in quality.

Facilities

7.0

The resort had decent facilities; the pools were inviting and well-kept, but there could be more amenities to enhance the spa experience.

Jacob

United Kingdom, November 2024

7.2/10

I had a lovely stay at this resort spa, where the serene atmosphere and luxurious amenities really stood out. The rooms were spacious and tidy, making my time there comfortable and relaxing. However, I was a bit let down by the dining options, which could benefit from more variety. Also, while the location provided beautiful views, it felt somewhat remote at times. Overall, it was a solid choice for a getaway.

Rooms

9.0

The rooms were spacious and tidy, offering a clean and comfortable environment to unwind.

Service

7.0

Service was overall supportive, but at times felt a bit impersonal, lacking a genuine touch.

Location

7.0

The hotel is in a beautiful area with stunning views, but it felt remote and slightly overpriced.

Dining

5.0

Dining experience was a bit disappointing; the options were limited, and I expected more variety for the price.